Shipping policy

SHIPPING POLICY

Effective Date: September 22, 2026

Processing Time All orders are processed and dispatched within 1–3 business days after payment confirmation. During public holidays or promotional periods, processing times may be longer — we will notify you in advance.

Shipping Regions & Estimated Delivery Times

Hong Kong: 3–5 business days Macau / Taiwan / Mainland China: 5–10 business days Asia (other regions): 7–14 business days Europe / North America / Australia: 10–21 business days Rest of the World: 14–30 business days

Delivery times are estimates only. Actual delivery may vary due to customs clearance, local logistics conditions, or circumstances beyond our control.

Order Tracking Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. Please use the provided link to monitor your parcel's status.

Customs, Duties & Import Taxes International orders may be subject to import duties and taxes imposed by the destination country. These charges are the responsibility of the buyer. CHIC & FUN is not liable for any customs fees. We recommend checking with your local customs authority before placing an order.

Incorrect Address Please ensure your shipping address is accurate at the time of purchase. CHIC & FUN is not responsible for parcels lost or returned due to an incorrect address. Any re-shipping costs will be borne by the buyer.

Lost or Damaged Parcels If your parcel is lost or damaged during transit, please contact us within 7 days of the expected delivery date, providing your order number and relevant photos where applicable. We will liaise with the carrier on your behalf to resolve the issue.

Contact Us For any shipping enquiries, please contact us at: chicfun@yahoo.com

運送政策

生效日期:2026年9月22日

處理時間

所有訂單於確認付款後 1–3 個工作天內處理及出貨。節假日或促銷期間處理時間可能較長,我們會提前通知。

運送地區及時效

地區 預計送達時間 運費
香港本地 3–5 個工作天 按重量/訂單計算
澳門 / 台灣 / 中國大陸 5–10 個工作天 按重量/訂單計算
亞洲其他地區 7–14 個工作天 按重量/訂單計算
歐洲 / 北美 / 澳洲 10–21 個工作天 按重量/訂單計算
其他國際地區 14–30 個工作天 按重量/訂單計算

以上時效為預估,實際送達時間可能因海關審查、當地物流狀況或不可抗力因素而有所延誤。

追蹤訂單

出貨後您將收到含追蹤號碼的電郵通知。請使用提供的連結追蹤包裹狀態。

關稅與進口稅

國際訂單可能須繳交目的地國家的進口關稅及稅款,相關費用由買家自行承擔,CHIC & FUN 對此不負責任。建議下單前向當地海關查詢相關規定。

地址錯誤

請確保收件地址正確無誤。因地址填寫錯誤導致的包裹退回或遺失,買家須承擔重新寄送的運費。

包裹遺失或損壞

若包裹在運送過程中遺失或損壞,請於收貨後 7天內聯絡我們,並提供訂單編號及相片(如適用)。我們將協助跟進物流公司處理。